Service & Support

DPi’s service technicians are trained in every aspect of DPi’s latest technology. This means more uptime, greater throughput, and higher profits for you. Our technicians are here to ensure you get the most out of your DPi print system.

All system purchases include:

  • One-year warranty on print system and controller
  • Advance repair service at DPi facility (with door to door service)
  • Loaner service provided on certain Parts of the system
  • Lifetime webinar-based software training
  • Lifetime Monday-Friday 8 to 5 phone & remote system log-in support
  • Advance replacement service on parts
  • On-site service if problem cannot be resolved remotely

You can reach DPi’s field service department at:

Telephone: (817) 512-3151

Email: [email protected]

24/7 phone support, service and preventive maintenance agreements are available after the first year of ownership to help ensure peak performance and uptime.


Technical Support Tools:
Download Team Viewer Here